AI and the Quartz Crisis of Knowledge Work
When quartz technology arrived in the late 1960s, it didn’t just make watches more accurate; it fundamentally changed what people were willing to pay for. Today, AI is doing something similar to consulting and applied research: routine analysis and report writing are becoming cheap, fast and widely accessible, forcing us to rethink where real value in knowledge work actually lies. This blog uses the quartz crisis in watchmaking as a lens to explore how organizations can reposition their services in an AI-shaped world.
